Shipping policy
1. Shipping Methods
We offer various shipping methods to cater to your preferences.
2. Delivery Timeframes
Standard Shipping: 2 to 4 business days. International Shipping: Contact our customer support
3. Shipping RegionsWe currently ship within the United Arab Emirates. For international shipping, please contact our customer support.(marketing@gulfmoonuae.ae)
4. Shipping Costs
We are offering free delivery for the minimum purchase of 100 Aed in all over UAE
5. Order Processing Time
Orders are typically processed within 1-2 business days. Please note that this does not include weekends or public holidays.
6. Tracking Information
Once your order is shipped, you will receive a confirmation email with tracking information.
7. Undeliverable Packages
If a package is undeliverable, we will attempt to contact you for further instructions. Additional shipping fees may apply for re-delivery.
8. Customs and Import Duties
Customers are responsible for any customs or import duties that may apply to their order.
9. Order Changes
Once an order is placed, changes to shipping details may not be possible. Please review your order carefully before confirming.
10. Contact InformationIf you have any questions or concerns regarding your shipment, please contact our customer support team at marketing@gulfmoonuae.ae
Note: The shipping policy is subject to change. Please review this page periodically for any updates.